1. Products & Pricing

All prices are in USD and subject to change without notice. We reserve the right to modify or discontinue any product at any time.

2. Orders & Payments

Orders are processed once payment is confirmed. Payments are securely handled by Stripe. By placing an order, you represent that all provided information is accurate and authorized.

3. Shipping & Delivery

• Orders are processed within 1–2 business days and shipped via USPS Ground.
• Typical delivery time: 3–7 business days within the continental U.S.
• Tracking information is provided via email once the order ships.

4. Returns & Refund Policy

We offer a 30-day Money-Back Guarantee on all purchases.

If you’re not satisfied within 30 days of delivery:

• Email support@aivencontour.com with your order number.
• We’ll provide a return authorization and instructions.
• Once your return is received, we’ll process a full refund (less shipping) within 5–7 business days.
• Returned items must be in original condition and packaging. Customers cover return shipping.

5. Product Use & Disclaimer

Our skincare products and devices are for cosmetic use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary based on skin type, age, and usage frequency.

6. Intellectual Property

All content, images, logos, and trademarks on this site are the property of VertexGoods LLC and may not be reproduced without written consent.

7. Limitation of Liability

VertexGoods LLC is not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA.

9. Changes to Terms

We may update these Terms at any time. The latest version will always be posted here.